If your flight is delayed, early or cancelled, please contact our office via Online Chat or call on +90-541 388 34 66 or write to our whatsapp number and let us know. If you are travelling on a connecting flight, and the first flight is delayed, early or cancelled, you need to advise of your new arrival details to ensure we are informed and able to reschedule your transport. Failure to advise of cancelled or rescheduled flights may result in transport being provided according to original details on the booking. In this instance, Istanbul Elite Transfer cannot be held responsible, and no refund is possible.